create2STAY

How it works

Best in class resale experience.
No more disconnection.

We are by default fully integrated into your existing store front for the best consumer experience. Your consumer can buy new and secondhand items in the same basket.

All brands
are unique

We got you covered with multiple resale solutions. Together we design the solution that fits your brand DNA, your tone of voice, your targets and your community.

Take-back model

Offer your consumers to buy back items you have sold in your own webstore, in your own operated stores, or to your retailers - all is flexible. Our trade-in module runs in your e-commerce webstore. The module can be configured and customized to match your design DNA, your tone of voice, and is supported with multiple languages. We support you all the way, taking back the items, authenticating, cleaning, imaging, and fulfilling.

Peer-2-peer model

With peer-2-peer, you can offer consumers the chance to list items for sale in your online brand universe. Listing can happen with 2 clicks based on previous purchases or selecting items from a catalogue. When consumers buy the items the seller who listed the item will send it directly to the buyer. Our platforms handle all workflows including issuing packaging labels, support and claims.

Hybrid model

With our unique hybrid model, you can offer your customers to list and sell as with the peer-2-peer model or give them instance reward by take-back. Alternatively, you can decide from country to country, if the peer-2-peer or tack-back model is the most relevant.

Consumers
expect to know
the resale value

Circular value highlights the resale value

With circular value you can for all new or secondhand items in associated product detail pages inform consumers the estimated resale value. According to the latestBCG studies, 64% of consumers buying a new product are interested in knowing the estimated future resale value.

Reward your
consumers

Flexible rewards that support your brand DNA

Our reward engine supports all types of monetary value. We support payout in cash directly to bank account, mobile payment or instantly added to credit card. We are also integrated into the leading loyalty platforms and support awarding points.

Caring about your item’s second life

1

Quality check & authentication

We treat your items first class! When we receive your items, we will grade them with a condition based on your guidelines. As part of the condition check we are also handling authentication.

2

Cleaning

Our brands always encourage to send in items in good and clean condition. We carefully evaluate the need for cleaning and support with low impact washing and coating solutions.

3

Repair

Repair is a big part of the circular economy. We operate repair services which support simple and complex repairs to extend product lifespan.

4

Photo shoot

Solid product photos are vital, that’s why we have partnered with Canon. All photos are based on your requirements. We support mannequin, flat, and hybrid setup and ensure stunning images.

Customize Resale

Each style is unique, just like your Brand DNA. Your product detail page will be fully customized so they fully match all the new bees.

- Flat or mannequin photos
- Combine existing packs and model images
- Conditition description based on requirements
- Attributes from original style
- Use wildcards to generate unique descriptions

Customize
Pre-loved

Each style is unique, just like your Brand DNA. Your product detail page will be fully customized so they fully match all the new bees.

- Flat or mannequin photos
- Combine existing packs and model images
- Conditition description based on requirements
- Attributes from original style
- Use wildcards to generate unique descriptions

Customize Resale

Each style is unique, just like your Brand DNA. Your product detail page will be fully customized so they fully match all the new bees.

- Flat or mannequin photos
- Combine existing packs and model images
- Conditition description based on requirements
- Attributes from original style
- Use wildcards to generate unique descriptions

Choose variant

Matching you
logistic partner

Unmatched last milecapabilities

We ensure the best-connected user experience. Are you selling a new item in your own webstore, and at the same time a secondhand item, we will fulfill the secondhand items with the same carrier as used by yourself.

We support 200 carriers including DHL, UPS, Post Nord, LA POSTE, Bring and Posti.

We are not an
IT project

We are fully integrated

We are built on scalable open commerce component architecture. We have one-click connectors to major ecommerce platforms like Salesforce Commerce Cloud, Magento, Shopify, Woo commerce and Centra. Additionally, we can integrate all our components into your stack. We are event driven and have OPEN API`s for all functionalities.

If you want to have the trade-in offers completely embedded into your automated e-commerce marketing flow, we are also fully integrated in the leading e-commerce marketing automation platform, Klaviyo.